Policies & Rates

Policies & Villa Giveaway Rules

Privacy Statement
South Coast Winery Resort & Spa has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website: www.southcoastwinery.com.

Personal Information and Data Gathering
South Coast Winery Resort & Spa often uses third-party development partners to assist in online development as well as in data and information collection. These companies are strictly bound by our privacy policy covered below, as well as by all other conventions and business practices of South Coast Winery Resort & Spa concerning user information and data from online sources. For the purposes of this document, the terms "We," "Us" and "South Coast Winery Resort & Spa" will also represent these third-party developers.

We collect anonymous information from visits to our site to help us understand the usage patterns of our site, and to provide better customer service. Information collected in this manner is provided automatically by your system and the systems that you use to connect to our site. For example, we keep track of what time people enter our site, how long they stay on the site, and what areas they visit on the site. This information is kept in aggregate, anonymous format. We use this information to better tailor our site for our visitors and their usage patterns, as well as to gauge performance and other measures of the site, again in anonymous and aggregate format.

Cookies are sometimes used to further track usage patterns of the site by users, in aggregate and anonymous format. Cookies left on your system by our site are sometimes used for the purpose of allowing users the convenience of not having to re-enter usernames and passwords on our site, however, no username or password information is kept on your local machine. Only a unique identifier is kept on your system that will allow you to access the records stored on our secure, password-protected server(s) and allow wine club members the ability to receive all discounts due them. No financial or personal information will ever be left on your system in the form of a cookie.

Registration is required to use certain features of our site. We will collect general contact information, such as name and e-mail address, as well as demographic information, such as age, gender and zip code. Data collected from online user-completed forms is stored in secure, password protected server locations. Demographic information collected is used to help us, or our partners, to analyze our aggregate user base and better tailor our site, promotions or other features to better serve that user base. Contact information is also used to better understand our user base.

From time to time, South Coast Winery Resort & Spa will contact our registered users who have opted in to be e-mailed with promotional information that we feel would be applicable to, and desired by that user. At any time a user wishes to opt-out of these e-mails, they may do so by contacting wineclub@wineresort.com .Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries. Please allow fourteen (14) days to be successfully removed.

Further use of personal information and data gathered by South Coast Winery Resort & Spa South Coast Winery Resort & Spa will occasionally utilize partners and vendors to assist it in analysis of the data and information collected by our sites. This information is used in aggregate and anonymous format for the purpose of better tailoring our website, promotions or other company endeavors to better suit our user base. This information is shared with our partners and vendors only on an as-needed basis. Financial information will never be shared with any organization other than those necessary for completing the financial transaction required.

On occasion, South Coast Winery Resort & Spa will sponsor sweepstakes and other promotions that are managed by third-party organizations. Information and data gathered in those instances will be held by the third-party and will normally by shared with South Coast Winery Resort & Spa. Once shared with South Coast Winery Resort & Spa that data and information is subject to South Coast Winery Resort & Spa's stated privacy policy. Information and data retained by the third-party will be subject to the privacy policy stated by the third-party. South Coast Winery Resort & Spa will make a reasonable best-effort to have the third-party utilize that information in accordance to South Coast Winery Resort & Spa's stated privacy policy, however, cannot take final responsibility for the third-parties' actions.

South Coast Winery Resort & Spa may share any data and information gathered on its branded websites with other internal South Coast Winery Resort & Spa branded website owners and managers. Information shared will still be subject to this privacy policy.

Information and data gathered solely by South Coast Winery Resort & Spa will never be sold, traded or shared with third-parties for any other reason other than for assisting South Coast Winery Resort & Spa in its analysis, research and promotional needs.

This site may contain links to other sites. South Coast Winery Resort & Spa is not responsible for the privacy practices or the content of such websites.

Public Forums
This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. We also encourage visitors to be courteous in communicating with others and to be smart about choosing when and to whom to release personal information online. Never disclose any personal information that is of a sensitive or confidential nature on any public area of our site.

Ultimate Luxury Villa Getaway²
Giveaway Official Rules

NO PURCHASE NECESSARY TO ENTER OR WIN. PURCHASE DOES NOT INCREASE YOUR CHANCE OF WINNING.

The "Ultimate Luxury Villa Getaway" Giveaway begins at 12:00 AM Pacific Time (³PT²) on 01/01/14 and ends at 11:59 PM PT on 06/30/14 (³Giveaway Period²). ELIGIBILITY: The Giveaway is open only to legal residents of the 50 United States and District of Columbia (³U.S.²) who are 21 years of age or older as of date of entry and possess a valid U.S. driver¹s license (³Entrant²). Employees, directors and officers and their immediate families (spouses and siblings, parents and children and their spouses) and household members of South Coast Winery Resort & Spa are not eligible. This Giveaway is void where prohibited.

Limit: One (1) Entry per person or email address. In the event more than one (1) entry is received from any one person or email address, the first entry processed will be considered the only valid entry received for that Entry Period. In the event of a dispute, Entries will be deemed made by the authorized account holder of the email address submitted at the time of Entry. The authorized account holder is the natural person who is assigned to the email address by an internet access provider, online service provider, or other organization that is responsible for assigning email addresses or the domain associated with the submitted email address. Any potential winner may be required to show proof of being the authorized account holder.

One (1) Ultimate Luxury Villa Getaway Giveaway Winner will be selected in a random drawing conducted on or around 06/30/14 from among all eligible entries received. Except where prohibited by law, acceptance of a prize constitutes permission for Sponsor to use winner¹s name, hometown, likeness, statements and other personally identifiable information for promotional, advertising and marketing purposes in any media throughout the world without additional prize, incentive, consideration, consent or review; and upon request, winner will provide written consent to such use. Odds of winning depend on the number of eligible entries received.

ONE (1) GRAND PRIZE / APPROXIMATE RETAIL VALUE (³ARV²): The Grand Prize winner will be awarded a midweek overnight stay in one of our ultimate luxury villas (ARV $209). Winner must provide own transportation to resort and will be responsible for sales tax and any miscellaneous incidental costs incurred by Winner during stay. Winner must have valid U.S. driver¹s license and proof of age prior to delivery. Requests must be received by 06/30/14.

 

ENTRANTS PERSONAL INFORMATION: Information collected from Entrants is subject to South Coast Winery Resort & Spa Privacy Policy.

Shipping Information:  

Click here for information on our shipping policies or call 951-587-9463 x7234

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on password-protected servers.

Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from our partners at the point where we request information about the visitor. Please contact mailto:wineclub@wineresort.com?subject=From%20Policy%20Section%20of%20Winery%20Website to "opt-out" of this feature, and have yourself removed from our databases. This will not affect the use of cookies and other system data that we gather from you, as this is generally anonymous information that is used in aggregate form.